Frequently Asked Questions

No, they're completely separate. Keep TurboFlow signed in and switch Flow accounts freely.

No. Credits are only for videos. Images have a daily quota per model.

No. Click the "Retry Failed" button in the Queue tab. It regenerates the failed images, downloads them, and keeps the correct numbering.

This is usually caused by another automation or download manager extension interfering with TurboFlow's naming. Remove any such extensions, then go to chrome://settings/downloads and turn OFF "Ask where to save each file".

Another automation extension is conflicting with TurboFlow's naming system. Uninstall any automation or download manager extensions and try again.

It's your Google account's daily quota for that model (Google sometimes wrongly shows it as a 429). Switch models, use another Flow account, or wait for the reset.

This is a Google-side issue. Clear your Flow site data, disable VPN, allow third-party cookies for Flow, or wait for it to clear.

This is a network issue. Disable any VPN, proxy, or ad-blocker, refresh Flow, or switch networks.

Google rejected that prompt's content. Reword it and retry.

This is a Google-side issue that happens often on videos with audio. Try adding no audio to your prompts, or use a different model.

Clear the Gallery, Library, and Queue, reload the extension, and try again.

Upload it to the Library, click "Add References" and select it. It applies to all your prompts.

Tag your Library images, write @tags in your prompts, then click "Different for Each" and "Auto Tag".

Click "Different for Each", then "Auto 1:1", and select all your images.

It requires TurboFlow Pro + a Google AI Ultra plan. It also has a daily Google quota, and falls back to lower quality if the quota is reached.

Yes, just contact support with both emails and we'll move it over for you.